During itSMF USA Fusion 09, you’ll experience informative presentations and incredible educational opportunities on the most important topics facing IT service management today. With 10 tracks of content and a minimum of 80 sessions, there’s something for everyone from beginners to mature organizations.
As the only non-profit, unbiased convention in the industry, itSMF USA Fusion 09 will provide the answers and strategies necessary to spur your organization into uniting in support of your IT service management program.
Convention summary
- Pre-convention training: Saturday and Sunday
- Workshops: Sunday afternoon
- Exhibits: Sunday evening through Tuesday evening
- Convention: Monday through Wednesday
- Post-convention training: Wednesday – Saturday (additional costs)
Convention at a glance
| Saturday, September 19, 2009 |
| 8:00 am – 5:00 pm |
Pre-convention Training
(Times vary by class) |
| Sunday, September 20, 2009 |
| 8:00 am – 5:00 pm |
Pre-convention Training
(Times vary by class) |
| 12:00 pm – 7:00 pm |
Registration |
| 1:00 pm – 5:00 pm |
Pre-convention workshops |
| 5:00 pm – 7:00 pm |
Welcome Reception and Exhibits |
| Monday, September 21, 2009 |
| 7:00 am – 5:00 pm |
Registration |
| 8:00 am – 5:00 pm |
Keynote and Breakout Sessions |
| 12:15 pm – 3:15 pm |
Exhibits |
| 12:15 pm – 2:15 pm |
Lunch |
| 5:00 pm – 7:00 pm |
Networking Reception and Exhibits |
| Tuesday, September 22, 2009 |
| 7:00 am – 5:00 pm |
Registration |
| 8:00 am – 5:30 pm |
Keynote and Breakout Sessions |
| 12:15 pm – 2:00 pm |
Exhibits |
| 12:15 pm – 2:00 pm |
Lunch |
| 5:30 pm – 7:00 pm |
Networking Reception and Exhibits |
| 7:00 pm – 10:00 pm |
Fusion 09 Party |
| Wednesday, September 23, 2009 |
| 7:00 am – 2:00 pm |
Registration |
| 9:00 am – 12:15 pm |
Breakout Sessions |
| 12:15 pm – 2:00 pm |
Closing Session/Lunch |
| 1:00 pm – 5:00 pm |
Post-convention training |
| Thursday, September 24, 2009 |
| 8:00 am – 5:00 pm |
Post-convention Training
(Times vary by class) |
| Friday, September 25, 2009 |
| 8:00 am – 5:00 pm |
Post-convention Training
(Times vary by class) |
| Saturday, September 26, 2009 |
| 8:00 am – 12:00 pm |
Post-convention Training
(Times vary by class) |
Answer the call
Help unite the world of ITSM with your valuable insight. Learn how you can participate in the largest gathering of IT professionals the world has ever seen.