For the first time ever, itSMF USA Fusion will take place entirely under one roof. That means the biggest event in IT service management just got bigger. More educational content. Greater networking opportunities. Incredible excitement. And the entire world of service management together again. Welcome to itSMF USA Fusion 09.
Saddle up for your ITSM education 
Only one convention can be called the most important practitioner-driven event in the service management industry – itSMF USA Fusion 09. This year’s program will feature everything from innovative new strategies and best practices to advanced approaches and lessons learned. With content geared toward everyone from beginner to a mature implementer, you’ll be able to attend the sessions that best fit your needs. Plus, you will get real-world experience from the interactive pre-convention workshops as well as pre and post-convention training sessions.
An arena of ideas 
Just like Texas, this year’s convention showfloor is huge. And with everything under the roof of The Gaylord Texan Resort, you'll have plenty of time to take advantage of the industry's largest gathering of IT professionals, vendors, exhibitors, and industry experts.
- Meet the sponsors and vendors who offer the products and services that keep everything running smoothly and cost-effectively
- Participate in interactive workshops, dynamic keynote presentations, and thought-provoking discussions
- Connect with your peers to solve problems by sharing experiences, examples, and successes
- Unwind after the day’s excitement with drinks and entertainment
More than enough networking to go round
Meet and visit with individuals in your industry. Discuss challenges with those who have experienced it firsthand. This year, with the entire convention under one roof, networking will be easier and better than ever. Take a look at some of the great opportunities already planned for itSMF USA Fusion 09:
- Evening networking receptions
- Birds-of-a-Feather Sessions focusing on industry-specific topics and ITIL disciplines
- Drinks and discussions at some of the convention center’s restaurants
- Lunchtime conversations with regional and industry peers
- The Fusion Gala Party at the Glass Cactus
The champions of ITSM
Expect the stars to shine brightly during itSMF USA Fusion 09. This year’s convention will feature a number of entertaining and thought-provoking keynote speakers. itSMF USA promises a keynote lineup with excellent mix of celebrity, motivation, and industry-focused content, wrapped around an engaging convention theme.