During itSMF USA Fusion 09, you’ll experience informative presentations and incredible educational opportunities on the most important topics facing IT service management today. With 8 tracks of content and over 75 sessions, there’s something for everyone from beginners to mature organizations.
As the only non-profit, unbiased convention in the industry, itSMF USA Fusion 09 will provide the answers and strategies necessary to spur your organization into uniting in support of your IT service management program.
Convention summary
- Pre-convention training: Saturday and Sunday (additional costs)
- Workshops: Sunday afternoon & 1 Tuesday morning
- Exhibits: Sunday evening through Tuesday evening
- Convention: Monday through Wednesday
- Post-convention training: Wednesday – Sunday (additional costs)
- Breakfast Club Discussion Groups: Monday, Tuesday, & Wednesday morning
Convention at a glance
| Saturday, September 19, 2009 |
8:00 am – 5:00 pm
|
Pre-convention Training
(Times vary by class) |
| Sunday, September 20, 2009 |
| 8:00 pm – 5:00 pm |
Pre-convention Training
(Times vary by class) |
| 12:00 pm – 7:00 pm |
Registration |
| 12:30 pm – 4:45 pm |
Pre-convention workshops |
| 5:00 pm – 7:00 pm |
Welcome Reception and Exhibits |
| Monday, September 21, 2009 |
| 7:00 am – 5:00 pm |
Registration |
| 7:00 am – 8:00 am |
Breakfast |
| 7:00 am – 8:00 am |
Breakfast Club Discussion Groups |
| 8:15 am – 9:40 am |
Opening General Session |
| 10:00 am – 12:15 pm |
Breakout Sessions |
| 12:15 pm – 3:30 pm |
Exhibits |
| 12:15 pm – 2:15 pm |
Lunch |
| 2:15 pm – 3:15 pm |
Breakout Sessions |
| 3:30 pm - 5:00 pm |
General Session |
| 5:00 pm – 7:00 pm |
Networking Reception and Exhibits |
| Tuesday, September 22, 2009 |
| 7:00 am – 5:00 pm |
Registration |
| 7:00 am – 8:00 am |
Breakfast |
| 7:00 am – 8:00 am |
Breakfast Club Discussion Groups |
| 8:15 am – 9:40 am |
General Session |
| 10:00 am – 12:15 pm |
Breakout Sessions & Workshop |
| 12:15 pm – 2:00 pm |
Exhibits |
| 12:15 pm – 2:00 pm |
Lunch |
| 2:00 pm – 5:30 pm |
Breakout Sessions |
| 5:30 pm – 7:00 pm |
Networking Reception and Exhibits |
| 7:00 pm – 10:00 pm |
Fusion 09 Party |
| Wednesday, September 23, 2009 |
| 7:00 am – 2:00 pm |
Registration |
| 7:15 am – 8:30 am |
Breakfast |
| 7:30 am – 8:30 am |
Breakfast Club Discussion Groups |
| 7:15 am – 8:15 am |
itSMF USA Annual Meeting |
| 8:15 am – 9:40 am |
General Session with Keynote |
| 8:45 am – 12:15 pm |
Breakout Sessions |
| 12:15 pm – 2:00 pm |
Closing General Session with Lunch |
| 2:00 pm – 6:00 pm |
Post-convention training |
| Thursday, September 24, 2009 |
| 8:00 am – 5:00 pm |
Post-convention Training
(Times vary by class) |
| Friday, September 25, 2009 |
| 8:00 am – 5:00 pm |
Post-convention Training
(Times vary by class) |
| Saturday, September 26, 2009 |
| 8:00 am – 5:00 pm |
Post-convention Training
(Times vary by class) |
| Sunday, September 27, 2009 |
| 8:00 am – 5:00 pm |
Post-convention Training(Times vary by class) |